FAQ

How does Style Theory On Demand work?

You'll get to browse items based on the occasion you need. Then you can select the item you want to book and rent. The item will then be delivered to you in a "ready to wear" fully pressed and cleaned condition. You can rent and wear the item for 4 days and 8 days. Once you're done, you can just schedule a return and we'll take care of the laundry for you!

What type of items are available to rent?

We carry a wide range of dresses, tops, bottoms, and outerwear that would fit for all of your occasions. Whether it is a killer dress for upcoming events or parties to statement blazer you need for that special meetings and more, we've got it covered!

What condition are the items in?

Our luxury laundry partner, Pressto & Propre, uses an extensive cleaning process that combines ~20 years of experience in fabric care with advanced dry cleaning equipment. We professionally maintain and inspect all of our items so they arrive in like-new condition.

What if the item I rented does not fit me?

With Style Theory On Demand you can order a back up item. This means you can get more security that the item you order to rent will fit by ordering an additional size for the same style OR an additional style at a heavily discounted fee

Do I have to pay for laundry or do it myself?

Who likes laundry? Leave that to us! We handle the dry cleaning and laundry for all Style Theory items, so just place your used garments into the pre-paid return bag provided once you are ready to return them. Every Style Theory piece is professionally dry cleaned and maintained by experts at Pressto & Propre, the best dry cleaner in Jakarta.

What will happen if I damage the item?

Your rental fee includes insurance! This means worry free if you damage or stain the items.

Do I have to pay for shipping?

Shipping is FREE for both deliveries and returns, however we might charge you an additional fee for deliveries to certain areas. But the good news is, with Style Theory On Demand, you have the option to receive the item even from the next day of your order! When you order for next day shipment, an additional cost will be applied based on your area.

What will happen if I don't return the items on time?

There will be a late fee applied for every day you missed the return period of 50% from your rental value charged daily. However, if late return happens due to wrong address input or other problem related to logistic partner, You will not be charged with late fees.

Would I be able to use it on top of the Style Theory Subscription?

Yes, you would be able to use Style Theory On Demand on top of your subscription

Will I get a special benefit if I am an existing Style Theory Subscriber?

Yes! As a reward for being a loyal Style Theory member, you will always get a special discounted fee for all of your Style Theory On Demand order.

Is Style Theory On Demand available outside Jakarta?

Style Theory On Demand is currently only available for JABODETABEK area