What is Style Theory On Demand?

Style Theory On Demand is a rental service that let you rent one item at a time from hundreds of designer pieces with affordable rental fee.

What is the difference between On Demand and Unlimited Plan?

Unlimited Plan allows you to rent unlimited items in a month, meanwhile On Demand Plan let you rent one item a time.

Is it possible to rent from On Demand Plan while I'm subscribing Unlimited Plan?

Sure, you can rent from On Demand Plan while subscribing to Unlimited Plan. As an Unlimited Plan subscriber, you will always get special promotion to rent from On Demand Plan.

Will I get special benefit if I'm already a subscriber?

Yes, we value your loyalty so much. As Unlimited subscriber, you will get subscriber-only special price for On Demand Plan.

How long can I keep the item?

You can keep the item for 4 days.

Can I order more than one item at a time with On Demand Plan?

Yes, you can order multiple items for one rental period.

Can I order another item before my rental period is over?

Yes, you can make another order even before the rental period of your previous order is over.

Can I book the item in advance?

Yes, you can make another order even before the rental period of your previous order is over.

When should I make a reservation for an item?

We suggest to make reservation 1-2 days before your event.

How does the order schedule works?

The first day of your rental period is the day you receive the item. And on the fourth day after that, you will need to return the item.

Where can Style Theory On Demand deliver?

For now we can only deliver to Jabodetabek area. But worry not, we will soon be available on more areas.

Do I have to pay for shipping?

Yes, you need to pay for delivery fee while we cover the return fee for you. Worry not, we will conduct various promotions on delivery fee.

How to find out when will my order arrive?

Your item will be delivered as soon as the next day. You can check your delivery date on My Order section.

Can I cancel my order?

Yes, you can cancel your order up to one day before the delivery day. However, there will be cancellation fee on 30% of your rental fee.

What if I accidentally damage the item?

Worry not, your rental fee includes the insurance. For more information about the item insurance, please refer to this link

Do I have to pay for laundry?

No, we cover the laundry fee for you.

What will happened if I don't return the items on time?

You will be charged with late fee if you don't return the item on time. Your late fee is 50% of your rental fee per day, so make sure to return your item on time.

Can I buy the item I rented?

Unfortunately, for now you can't buy the item. Worry not, you can always rent it whenever you miss them.

Why is Style Theory On Demand not available on the app?

For now you can only access On Demand Plan from desktop. However, we are preparing to launch the plan on the app very soon. So, please stay tuned!